Job Success

Job Success

• 1

  Increase Your Job Success

  

  • Introduction

  • Ten ways to increase your chances of workplace success

  • Who is the more successful employee?

  • The employer's choice

• 2

  Time Management

  

  • Introduction

  • How do I spend my time?

  • Response: How do I spend my time?

  • Learn to manage time effectively

  • Creating an action plan

  • More time management tips

• 3

  Setting Goals

  

  • Introduction

  • Setting goals

  • Visualizing your professional future

  • Writing a five-year professional goal statement and action plan

• 4

  Business Etiquette

  

  • Introduction

  • Business etiquette

  • Test your business etiquette

  • Improving business etiquette

  • Business etiquette and electronic communication

  • Unprofessional conduct

• 5

  Avoid Five Common Work-Related Pitfalls

  

  • Introduction

  • How productive are you?

  • Productivity pitfall: Procrastination

  • Productivity pitfall: Perfectionism

  • Productivity pitfall: Distraction

  • Productivity pitfall: Boredom

  • Productivity pitfall: Hostility

Workplace Communication

• 6

  Common Workplace Communication

  

  • Introduction

  • What is communication?

  • Positive workplace communication

  • Workplace communication isn't always easy

  • Communicating with your supervisor

  • Asking for help from a coworker

  • Accepting constructive feedback

• 7

  Building an Effective Business Presentation

  

  • Introduction

  • Introduction to business presentations

  • Determining your purpose

  • Researching and organizing your presentation

  • Planning your presentation

  • Practicing your presentation

  • Giving your presentation: Last-minute tips

• 8

  Listening Skills

  

  • Introduction

  • Are you a good listener?

  • Characteristics of poor listeners

  • What is active listening?

  • Body language and listening skills

• 9

  Coping with Stress and Anger

  

  • Introduction

  • What is stress?

  • How do you cope with stress?

  • Modify your reaction to stress

  • Other stress-management techniques

  • When stress leads to anger

• 10

  Resolving Workplace Conflict

  

  • Introduction

  • What is conflict?

  • Identifying conflict

  • Coping with conflict

  • Confronting conflict

  • Resolving conflict

  • Constructing I-statements

Extras

• Five Ways to Increase Your Chances of Workplace Success

• Quiz

Learn More

• Money Basics

• Workplace Basics

• Career Planning and Salary

• Job Search and Networking