There are several types of calendar systems that can help you manage your time more effectively. They include:
A. Day planners
B. Desk planners
C. Electronic calendars (often part of an email client)
D. Handheld computers/personal digital assistants (PDAs)
E. All of the above
True or False: Studies show that writing down your goals (rather than just thinking about them) greatly increases your chances of achieving them.
Productivity pitfalls include all of the following EXCEPT:
A. Perfectionism
B. Persistence
C. Boredom
D. Procrastination
E. Hostility
True or False: Aside from being a great way to network, professional organizations give you the opportunity to gain additional insight into the etiquette particular to your profession.
Positive communication is important in the workplace because:
A. it fosters strong business relationships and customer service, thereby increasing business
B. it creates a professional, mutually respectful atmosphere between employees and superiors
C. it increases confidence and morale
D. it does all of the above
True or False: Visual organizers such as outlines and concept maps can help you organize and plan a business presentation.
Active listeners do all of the followng EXCEPT:
A. focus their attention on the speaker and the topic
B. set aside their own feelings and prejudices
C. talk when the speaker is talking
D. pay attention to the speaker's body language and facial expressions
E. paraphrase the speaker's feelings accurately
True or False: All forms of stress have a negative effect on a person's well-being.