Workplace Basics
Getting Acquainted with the Computer Workstation
Technical support staff
Most large office environments are equipped with on-site technical support staff. Technical support staff titles can vary, but make it a point to get to know your systems administrator. He or she can provide technical support when you need it most.
A systems administrator can help you:
- Set up your computer system
- Establish your access to the network server
- Respond to your questions about system operation
- Address any software and hardware problems
- Provide appropriate training
Systems administrators have many other duties, including maintaining the network server and overseeing network security. In other words, they may not always be available to address your technical difficulties. Today's office workers must be equipped to solve minor technical difficulties on their own. Visit our Computer Basics course for more information.
