Conflict Management
Read this section to learn how people often employ a contending (or competing) style to reach their goal regardless of what others say or how they feel. Take a look at the exercise questions at the bottom of the section. Do you deal with conflict differently with friends and family than you do with your coworkers? If so, why do you think that is? The yielding (or accommodating) style is cooperative and unassertive. In this style, the person gives in to what the other side wants, even if it means giving up their personal goals. Have you employed this style in either a work or home situation? Was the outcome successful? The compromising style is one where individuals have some desire to express their own concerns and get their way but respects the other person's goals. Does it sound good to compromise? Is the compromising style always appropriate? Why or why not?