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BUS403: Negotiations and Conflict Management
Sections
Course Introduction
Unit 1: What Is Negotiation?
Unit 2: Negotiation Strategies and Biases
Unit 3: Processes and Phases of Negotiation
Unit 4: Managing Different Types of Business Negotiations
Unit 5: Conflict Resolution
Unit 6: International and Cross-Cultural Negotiation
Study Guide
Course Feedback Survey
Certificate Final Exam
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BUS403: Negotiations and Conflict Management
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BUS403: Negotiations and Conflict Management
Sections
Unit 4: Managing Different Types of Business Negotiations
4.2: Negotiating Mergers and Acquisitions
Mergers and Acquisitions
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Mergers and Acquisitions
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Course Syllabus
Negotiation: Theory and Practice
Faulty Decision-Making
Negotiations
Managing Conflicts
Conflict Management Strategies
Analyzing Disputes
Causes and Outcomes of Conflict
Decision-Making in Groups
Group Decision-Making
Workplace Violence and Bullying
Conflict is Normal
Unit 1 Assessment
Conflict and Interpersonal Communication
Problem-Solving and Decision-Making in Groups
Conflict Management
The Effect of Perception on Conflict and Negotiation
Recognizing Stereotypes and Bias
Cognitive Biases as a Barrier to Decision Making
Communication and Perception
Independent Crime Laboratories: The Problem of Motivational and Cognitive Bias
Why is Critical Thinking Important?
Gender Differences in the Endowment Effect: Women Pay Less, but Won't Accept Less
Negotiation
Collaborative Problem-Solving
Emotional Intelligence
Unit 2 Assessment
Negotiation Strategies
Distributive Bargaining
Introduction to Augmenting the Bargaining Zone
An Overview of Game Theory
The Prisoner's Dilemma
What is a Zero-Sum Game, and How Do I Play?
Hobby Lobby and the Zero-Sum Game
Does a Positive-Sum Attitude Promote Happiness?
Cooperation and Competition
Distributive and Integrative Negotiations
The Importance of Integrative Negotiation
Overview of Negotiating Strategies
What is Emotional Intelligence and Why Do You Need It?
Negotiations
Collaborate to Negotiate
Setting the Right Goals
Recognizing and Avoiding Negotiation Mistakes
Unit 3 Assessment
What is Negotiation?
Strategy Planning
Multi-Party Negotiation and Power
Investment Thesis on Sears: Case Study
Putting It Together
Preparing for Negotiations with North Americans
Closing Starts at the Beginning
Principles of Persuasion
The Essence of Negotiation
Collective Bargaining
Women in Negotiation
Succeeding in Negotiations
Negotiation and Closing the Offer
Items Open to Negotiation: Cash and Noncash Components
Relationships between Principal and Agent
Liability of Principal and Agent; Termination of Agency
Sources of Power
Unit 4 Assessment
Teaching Open-Source Communities about Conflict Resolution
Managing Conflict
Understanding Conflict
Mediation
Transformative Mediation
Arbitration
Arbitrating and Mediating Disputes
Unit 5 Assessment
Culture and Business
Ethical and Cross-Cultural Negotiations
Trompenaars' Model of National Culture Differences
Interview with Fons Trompenaars
Types of Organizational Culture
Intercultural Communication
Finding a Common Language in Intercultural Negotiation
Cultural Awareness Should Come from Both Sides
Culture and Business
Arab Women as Business Leaders will Always be the Exception
The United States and the Arab World
Business in Mexico
Latino vs Hispanic: Constructing a New America
How to do Business in China
What Is Culture, Anyhow? Values, Customs, and Language
India by Choice
The Effect of Politics on Global Negotiations
China's Response to TTIP Negotiations
Introductory Trade Issues: History, Institutions, and Legal Framework
How Does International Trade Regulation Addresses Exchange Rates Measures?
Foreign Exchange and the Global Capital Markets
Evaluating the Controversy between Free Trade and Protectionism
Commercial Diplomacy
The World Trade Organization (WTO)
The WTO and the Future of International Organizations
Ethical and Cross-Cultural Negotiations
When is Voluntary Choice Really Voluntary?
Unit 6 Assessment
BUS403 Study Guide
Course Feedback Survey
BUS403: Certificate Final Exam
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