Examples of Negative Messages Delivered Effectively
This tutorial provides real examples of words to use to effectively deliver negatived news without jeopardizing a relationship. As you watch and listen to the eight examples, think about what makes the messaging of each scenario effective?
Source: Provide Support Live Chat, https://youtu.be/yVGkxd-tmAE This work is licensed under a Creative Commons Attribution 3.0 License.
Last modified: Thursday, November 11, 2021, 9:57 PM