Windows 98

More printer troubleshooting tips

Because so many issues can affect your printer, you should also consider these problem-solving tips:

• If you work in an office environment where several people share a printer, there may be a network problem. Contact your network support person.
• If you can find the manual for your printer, read it to see if you can find a solution to the problem.
• If your printer still doesn't work, go to Help on the Start menu. Click the Index tab. Scroll down the list and type printers, troubleshooting in the search box. Click to open the Windows 98 Printer Troubleshooter. Answer the questions, and follow the instructions so the computer can help you figure out what's wrong.