BUS403: Negotiations and Conflict Management

It may be legal, but is it ethical? Read this section to learn about the role of ethics in negotiations and how one culture may consider something to be right and fair, while another perceives it to be threatening and antagonistic. For example, an American nods their head to convey agreement, while someone from China nods their head to convey they are listening and following what you are saying. Attempt the exercises at the end of the section.