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ENGL210: Technical Writing
Sections
Course Introduction
Unit 1: Audience Analysis
Unit 2: Internal Communication: Writing Memos and Emails
Unit 3: External Communication: Formal Letters
Unit 4: Using Visuals to Convey Information
Unit 5: Process Documentation
Unit 6: Writing Proposals
Unit 7: Communicating on the Internet
Study Guide
Course Feedback Survey
Certificate Final Exam
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ENGL210: Technical Writing
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ENGL210: Technical Writing
Sections
Unit 7: Communicating on the Internet
7.3: Social Media for Businesses
7.3.1: Getting Started with Social Media
Quickstart Guide to Social Media for Business
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Quickstart Guide to Social Media for Business
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Course Syllabus
Getting to Know Your Audience
Audience
Audience and Context
Writing Activity: The Audience-Writer Relationship
Audience Analysis
Writing Tips: Know Your Audience
What to Think about When Writing for a Particular Audience
Audience Adaptation
Translating Technical Discussions
Writing Assignment: The Audience for an Email
Word Choice
Principles of Design
Purpose
Writing Activity: Workplace Communications
Unit 1 Writing Self-Assessment: Activity 1
Unit 1 Writing Self-Assessment: Activity 2
Unit 1 Writing Self-Assessment: Activity 3
Memorandums and Letters
Memorandums and Business Letters
Writing Activity: Memos
Creating a Block-Style Business Memo
Memorandum Assessment
Writing Activity: Memos II
Memo Tutorial and Sample Memos
Writing Activity: Subject Lines
Basic Memos
Writing Activity: Being Reader-Friendly
Writing Activity: Analyzing a Memo
Text, E-mail, and Netiquette
Effective E-mail Communication
E-mail Assessment
Writing Activity: Analyzing a Memo
Writing Activity: Questions To Ask Yourself Before Sending an Email Message
Text, E-mail, and Netiquette
Writing Activity: Effective Emails
Think Your Email's Private? Think Again
Writing Activity: Ethics of Electronic Communication
Primary, Secondary, and Hidden Audiences
Email Blind Carbon Copy
Ethics, Plagiarism, and Reliable Sources
Electronic Recordkeeping
Basic Requirements of an Electronic Recordkeeping System at EPA
Writing Activity: Electronic Recordkeeping
Unit 2 Writing Self-Assessment: Activity 1
Unit 2 Writing Self-Assessment: Activity 2
Unit 2 Writing Self-Assessment: Activity 3
Business Letters
Writing Activity: Business Letters
Creating a Block Style Business Letter
Write a Nice Professional Letter
Memorandums and Letters
Writing Effective Letters
Job Application Letters
David McMurrey's "Inquiry Letters: Ask for Information in a Professional Manner"
Complaint and Adjustment Letters
Writing Activity: Complaint and Adjustment Letters
Unit 3 Writing Self-Assessment: Activity 1
Unit 3 Writing Self-Assessment: Activity 2
Unit 3 Writing Self-Assessment: Activity 3
Writing Activity: Graphics in Technical Writing
Tables, Charts, and Graphs
More Working with Charts, Graphs, and Tables
Creating a Pie Chart in Excel 2013
Introduction to Graphics
Technical Writing
Graphics
Writing Activity: Graphics in Documents
Graphics and Visuals
Types of Graphical Illustration in Technical Writing
Visual Aids
Writing Activity: Choosing Graphics
Copyright: A Primer
Writing Activity: Content Licenses
Tips for Creating an Effective Presentation
Writing Activity: Audiovisual Elements
Labels, Callouts, Captions, and Notes
Citing Correctly and Avoiding Plagiarism in APA Format
The Forum Guide to Data Ethics Online Course
Master List of Logical Fallacies
Logical Fallacies
More on Logical Fallacies
Writing Activity: Data Ethics
The Ethics of Image Manipulation
Writing Activity: Shaping Information
Unit 4 Writing Self-Assessment: Activity 1
Unit 4 Writing Self-Assessment: Activity 2
Unit 4 Writing Self-Assessment: Activity 3
Instructions
Instructions and Process Reports
Examples of Process Videos
A Planning Checklist for Business Messages
Writing Activity: Process Documents
Writing Activity: Communications Channels
Online Technical Writing: Examples, Cases, and Models
Common Page Design
Writing Activity: Formatting
Writing Activity: Process Draft
Graphics
You-Centered Business Style
Sentence-Level Revision
Gender-Sensitive Language
Writing Activity: Gender-Sensitive Language
Composing
Overcoming Barriers to Effective Written Communication
Unit 5 Writing Self-Assessment: Activity 1
Unit 5 Writing Self-Assessment: Activity 2
Unit 5 Writing Self-Assessment: Activity 3
Proposals
Principles of Persuasion
What Is Persuasion?
Business Proposal
Writing Activity: Complete Proposal
Proposals
Unit 6 Writing Self-Assessment: Activity 1
Unit 6 Writing Self-Assessment: Activity 2
Unit 6 Writing Self-Assessment: Activity 3
The Evolution of the Internet
Introduction to New Media Writing
Text-to-Visual Remediation
Viral Messages
The Effects of the Internet and Globalization on Popular Culture and Interpersonal Communication
Writing Activity: Social Media
Blogging in the Composition Classroom
Sound Bites and Quotables
Example Blogs
Writing Activity: Effective Blogging
Don't Be a Social Media Marketing Skeptic – Learn Where and How to Start
Writing Activity: Businesses Online
The Business of Conversations
Writing Activity: Online Audiences
Social Media and Web 2.0
Writing Activity: Using Online Tools
The Ultimate Small Business Guide to Social Media Marketing
Six Golden Rules for Building Your Business with Social Media
Six Quick Ways to Use Social Media for Branding
Writing Activity: Using Online Tools
Spreading Messages on Twitter
Six Tips for Getting the Most out of Your Small Business Tweets
Writing Activity: Using Twitter
Responding Thoughtfully on Online Forums
Managing Your Online Identity for the Job Search
Writing Activity: Website Comments
A Student's Guide to Using Wikis
Getting Started on Writing a Wiki
Writing Activity: Information Organization
Digital Ethics
Issues and Trends
Social Media in the Workplace Research Roundup
Writing Activity: Presenting Yourself Online
Writing Activity: Online Business Communication
Writing Activity: Social Media Policies
Unit 7 Writing Self-Assessment: Activity 1
Unit 7 Writing Self-Assessment: Activity 2
Unit 7 Writing Self-Assessment: Activity 3
ENGL210 Study Guide
Course Feedback Survey
ENGL210: Certificate Final Exam
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